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Display Setup

This guide walks you through the complete process of setting up and configuring displays for your retail locations.

Overview​

Displays are the physical screens in your store that show content to customers or employees. BrandCast supports two types of displays:

  • Store Front - Customer-facing displays (lobby, entrance, checkout areas)
  • Break Room - Employee-facing displays (schedules, announcements, training)

Creating a Display​

Step 1: Navigate to Displays​

  1. Log into your BrandCast dashboard
  2. Click Displays in the left navigation menu
  3. Click Create Display button

Step 2: Configure Display Settings​

Basic Information:

  • Name - Descriptive name (e.g., "Checkout Counter Display")
  • Type - Store Front or Break Room
  • Location - Physical location description (e.g., "Front Entrance", "Register 3")
  • Store - Select which store this display belongs to

Optional Settings:

  • Description - Additional notes about this display
  • Is Active - Enable/disable the display

Click Create to generate the display and registration code.

Step 3: Note Your Registration Code​

After creating the display, you'll see a 6-character registration code. Keep this handy for the next step.

Security Note: Registration codes expire after 24 hours. If your code expires, you can generate a new one from the display settings page.

Registering Your Display Device​

Supported Devices​

  • Tablets: iPad, Android tablets, Amazon Fire tablets
  • Smart TVs: Any TV with a web browser
  • Computers: Windows, Mac, Linux with Chrome/Firefox
  • HDMI Sticks: Amazon Fire Stick, Chromecast, Roku (with browser app)

Registration Process​

On your display device:

  1. Open a web browser (Chrome or Firefox recommended)
  2. Navigate to: display.brandcast.app
  3. Enter your 6-character registration code
  4. Click Register Device
  5. The display will connect and show your assigned layout

Troubleshooting: If registration fails:

  • Verify internet connection
  • Check that registration code hasn't expired
  • Try a different browser
  • Clear browser cache and cookies

Display Configuration Options​

Assigning a Layout​

Displays show content through layouts. To change the active layout:

  1. Go to Displays → Click on your display
  2. Under Active Layout, select from the dropdown
  3. Click Update

The display will immediately switch to the new layout.

Setting a Schedule​

Schedules let you change layouts based on time of day:

  1. Create a schedule from Schedules menu
  2. Go to your display settings
  3. Under Active Schedule, select your schedule
  4. Click Update

Example: Show promotional content during business hours, display "Closed" message after hours.

Playlist Assignment​

Playlists rotate through multiple layouts on a timer:

  1. Create a playlist from Playlists menu
  2. Go to your display settings
  3. Under Playlist, select your playlist
  4. Click Update

Playlists are useful for rotating different promotions or announcements.

Managing Multiple Displays​

Bulk Operations​

For multi-store operations:

  1. Go to Displays
  2. Use checkboxes to select multiple displays
  3. Click Bulk Actions dropdown:
    • Assign same layout to all
    • Enable/disable multiple displays
    • Update settings across displays

Display Groups​

Organize displays by:

  • Store - Filter by location
  • Type - View only Store Front or Break Room displays
  • Status - See active/inactive displays

Display Health Monitoring​

Session Status​

Each display shows its connection status:

  • 🟢 Online - Display is connected and active
  • 🟡 Idle - Connected but no activity (may be sleeping)
  • 🔴 Offline - Not connected (check device/network)

Last Activity​

View when each display last checked in:

  • Last Accessed - Most recent ping from display
  • Session Started - When current session began

Troubleshooting Connection Issues​

If a display shows offline:

  1. Check physical device:

    • Is it powered on?
    • Is screen displaying anything?
    • Check HDMI connections

  2. Verify network:

    • Is device connected to WiFi?
    • Can device access other websites?
    • Check firewall/proxy settings

  3. Browser issues:

    • Clear browser cache
    • Update browser to latest version
    • Try incognito/private browsing mode

  4. Re-register if needed:

    • Generate new registration code
    • Re-register the device

Display Settings Reference​

Registration Method​

  • Manual - User enters registration code (default)
  • QR Code - Scan QR code to register (coming soon)

Metadata​

Store custom data about your display:

  • Installation date
  • Hardware specifications
  • Warranty information
  • Maintenance schedule

Access via Display Settings → Metadata tab.

Best Practices​

Hardware Recommendations​

For Optimal Performance:

  • Tablets: iPad (2018 or newer), Samsung Galaxy Tab
  • Computers: 4GB+ RAM, modern processor
  • Network: Stable WiFi with 10+ Mbps speed
  • Display: 1920x1080 resolution or higher

Content Refresh​

  • Displays auto-refresh content every 5 minutes
  • Layout changes apply immediately
  • For time-sensitive content, use schedules or playlists

Security​

  • Keep registration codes confidential
  • Use store-specific WiFi networks
  • Enable auto-lock on tablet devices
  • Regularly update browser software

Placement Guidelines​

Store Front Displays:

  • Eye level for average customer height
  • Avoid direct sunlight/glare
  • Position near high-traffic areas
  • Ensure power outlets nearby

Break Room Displays:

  • Visible from seating areas
  • Protected from spills/damage
  • Accessible for employees to view schedules

Common Use Cases​

Reception Area​

  • Layout: Welcome message + calendar events
  • Schedule: Business hours only
  • Content: Company news, visitor information

Checkout Counter​

  • Layout: Promotions + product highlights
  • Playlist: Rotate 3-5 promotional layouts
  • Refresh: Every 30 seconds

Employee Break Room​

  • Layout: Schedule + announcements + weather
  • Schedule: 24/7 active
  • Content: Shift schedules, company updates, local weather

Next Steps​